"Think about the whole recruitment process, not just the interviews." UBS recruiter

 

Do your research.

Learn about UBS and the industry from this web site and other sources. Talk to any contacts you have - friends, relatives or

alumni members. Throughout your research try to get a feel for what business areas interest you and where you might fit in.

 
Attend some of our events.

Go to a UBS event in your region - an on-campus presentation, an educational workshop or some other marketing event. These

are very useful for your research, giving you a unique insight into our business and direct access to the heart of our

culture. They are also an important part of the recruitment process, where you can begin your relationship with us.

Ask questions and learn about UBS.

At an event, think about what you are trying to get out of it. Take advantage of this opportunity to meet our people, ask

them searching questions and learn from their experiences. Talk to business managers about their job and daily routine and

leave recruitment questions for our HR recruiters. Find out which business area you want to work in. Much of what you learn

here can be used later if you are selected for interview.

Start a relationship with us.

Your first contact with UBS is an important part of the recruitment process. It is a chance to make an impact and develop a

relationship.

"The whole recruiting process is about building relationships. It's a courtship, a first date and like all first dates, first

impressions are important." UBS recruiter

Remember that UBS visits the top colleges, universities and business schools in the world, so we know you are smart. We want

to know what you are like, what makes you different from the rest. It is your personality and passion that counts. Don't make

assumptions about how you should behave. Just relax, be yourself and show us who you really are.

We are looking for your ability to communicate and build relationships with people. We want to know if you could attract a

client, how you would behave with them and what sort of work colleague you would be. To build these relationships you need

good communication and social skills. Show us you can do this and start by building a relationship with us.

Make your decision.

Through your research and contact with us, you will know if UBS is the company for you and if you want to apply for a

position. You will have learned what we are looking for in candidates and realize if you have the drive, desire and passion

for working at UBS. You are likely to know which business area you are interested in and have a basic understanding of UBS

structure and our business.

If you are selected for interview, visit our Interview tips for some very helpful advice.

Interview tips

We all know how difficult and stressful interviews can be. So what are the key ingredients to a successful interview at UBS?

 

Preparation and research

Practice makes perfect. To improve your interview skills, nothing beats real experience. If you have not had many interviews,

try attending an interview skills workshop on campus.

Know your area. Research the business area you applied for. You do not need to be an expert, but you should learn the key

elements of the job. For instance, a good investment banker should know about accounting, financial statement analysis and

valuation.

Know the people. Before interviews, go to a UBS campus presentation or event and meet some of our people. If possible, try to

find out about the person who is interviewing you.

Read all about it. Your finger should be on the pulse, so read newspapers, see where UBS is in the media and check financial

indicators such as the stock market and exchange rates. Explore the website thoroughly and if you know somebody at UBS, pick

their brains.

Interview techniques

Relax and be yourself. Compose yourself. If you have prepared, there is no reason to be nervous. Think of the interview not

as an interrogation, but as a dialogue or conversation. There is no need to put on an act, or to try to impress by

exaggerating.

Be open and honest. We want to know about your personality, your ideas, your interests, your experiences and what you have

learned from them. Let us find out who you really are. Remember, we know you are intelligent, that's why we picked you for

interview. What we want to know is what you are like as a person.

Answering questions

Listen and think. Listen carefully to the question, think about what the interviewer is really asking and pause if you need

to. You do not have to answer immediately, so there's no need to be scared of silences. Perhaps rephrase the question out

loud to give yourself time.

"Some people just start talking without thinking about what I'm really asking. If you haven't thought about the question,

what's the point of trying to answer?" UBS recruiter

Don't pretend you know. If you are not sure of the answer, admit it. Sometimes it is OK to say, "I don't know". Maybe you

just need the training and experience. So be honest about it.

"Some people think that if they take up time and fill space, I won't notice that they don't know the answer." UBS recruiter

Open up. Sometimes we just need to know the way you think. If we ask, "What's your perspective on the market?" it is just a

way to show how your mind works. This tells us a lot about your potential at UBS. Don't limit your answers too much. Open

questions give you the chance to speak and show us who you are. Explain and give us examples.

Be direct. On the other hand, try not to be too long answering a specific question. Get to the point and be precise. Assume

that the interviewer may know the answer. So if you are asked what is 1 + 1, just say 2, it is not necessary to explain the

math. Remember, time is limited, so use the time effectively and don't waste this opportunity.

To read about the interview experiences of UBS people who have joined us recently, check out New hire flashbacks.

New hire flashbacks

New UBS employees offer tips and advice on how to manage the recruitment process successfully based on their own recent

experiences.

 

General approach

"Before you approach UBS, learn as much as possible from the web site, newspapers and other sources. Do your homework. Talk

to friends, relatives, alumni - anybody who knows UBS or the financial services industry. Ask them who you should talk to,

what to do, how to prepare and what the process is."

"I talked to someone who said the best decision I could make was to go for UBS. I listened to him because he'd been in the

industry a long time, knew all the top firms in the industry and was aware of what was happening in the market. It's

important to have a sense of what is going on."

"Build a good relationship with UBS people by phone, by email and by going to their events."

Recruiting events

"Company events are a great way to get yourself recognized and to start the relationship. My advice is go to all of them if

you can. Collect cards, make an impression and be enthusiastic. It's a networking thing. You are building relationships."

"The speeches are less important than the social interaction. Don't be shy - talk to as many people as you can."

Preparing for interview

"I went for lots of interviews and did some role-play training. By the time I got to the interview I had a lot of practice."

"Think about yourself, your qualities, strengths and weaknesses. You have to know yourself and what you can contribute."

"Know what you want to do and why you want to do it. If you don't really want to do it, it shows. You have to really believe

in what you want to do and then convince the company of that belief."

"If you know something about the job you're going to be doing, you can paint a brighter picture of yourself at interview and

tell a better story."

"Employers like initiative. If you want to see the trading floor or spend a morning with them, ask them."

"I knew the interviewers were seeing twenty or thirty other people, so I had a thirty-second speech prepared on myself."

"Have questions prepared. I wrote three things on the back of an envelope that I wanted to talk about in the interview. It's

nice to have something to fall back on if you lose your way in the interview."

"I didn't know UBS stock market price, but I knew the story - that's what seemed important. I could tell the interviewer

where UBS was coming from and where it was going. That's what got me excited about UBS. It's an easy story to tell, when you

really believe it."

"Have a view on the stock market economy and where the business is going. You will be asked questions about this. If you

haven't thought about it, these are tough questions to answer, so think about it beforehand."

The interview

"It's an opportunity to put yourself under the spotlight for thirty minutes. It's a place to tell your story and hopefully to

shine."

"I used the interview to my advantage. I often used to think about my weaknesses, but I found that interviews made me focus

more on my strengths."

"First impressions are absolutely everything. The first four minutes can determine the outcome."

"Show energy, be straightforward, maintain eye contact and give quick, snappy answers."

"Tell them why you want to work for UBS. That's key. That's huge."

"Always have examples to give them."

"If you don't understand a question, there is no problem asking them what they mean. Also, in an interview it's good practice

to sometimes put their question into your own words to check if you understood it right and to confirm what they're really

asking you. "

"I tried to lighten up the atmosphere in the room. I felt that I achieved that and it made me feel good."

"The trickiest question they asked me was: 'How many gas stations do you think are in the US?' I estimated how many stations

were in my local area and then multiplied it out to reach a final figure. They were more interested in how I arrived at my

answer than the answer itself."

We decided to put the boot on the other foot by interviewing a variety of recruiters about their experiences. For their

interesting, educational and humorous tales, read our Recruiter stories.

Recruiter stories

Our recruiters have had some amazing experiences over the years, meeting and interviewing hundreds of students around the

world. We thought it would be fun to share some of these stories with you and give you a unique insight into the mind of a

UBS recruiter.

 

Everyone makes mistakes

"It was our first presentation in 2000 at the Darden MBA School in Virginia. Everyone's chatting and mingling near the bar at

the reception. An MBA student suddenly turns around and accidentally spills red wine over me. Instead of panicking, he

apologized and we even laughed about it. He handled himself really well and turned it into a positive situation. Later he

went on to interview well, got an offer and joined UBS. We kept on bumping into each other and each time we would joke about

it - I'd tell him to stay well away from me. I guess we all make mistakes, but it's how you handle it afterwards that

counts."

The message: Try not to worry about making mistakes.

Never ending story

"At one of the receptions, I was talking to a student who really impressed me. He was bright and amicable with a strong

personality - a natural born salesman. I was also with another five or six students who I wanted to talk to. I asked them

some questions, but every time they tried to speak this candidate interrupted them. He wouldn't let anybody else talk,

wanting to be the center of attention the whole time. Later I was talking with one of my UBS colleagues and he was telling me

about the same student and how he always dominated the conversation. We realized that he had been around all the groups and

had gotten on everyone's nerves. We had to agree that he was not suitable for UBS, simply because he would never listen to

our clients! It's strange because this person impressed me so much at first, but two hours later he'd ruined his chances just

by being too forceful and eager to impress."

The message: Make your impression and then stop. There is a point of diminishing returns where you cannot make a better

impression. Try not to overdo it. Give the recruiters some space. If they found you interesting, they will get back to you.

Fact or fiction

"Before an interview we were looking at an American student's resume and noticed that he could speak three languages,

including fluent French and German. It so happened that I spoke French and John, the other interviewer, spoke German. We

decided that at the beginning of the interview I would introduce myself in French and then later we would switch and John

would introduce himself in German. " "The student came in and I said, "Je m'appelle Anand" and spoke some more in French. The

student looked completely blank and didn't respond. Anyway, we continued to interview in English and the student did quite

well until my colleague took over and started speaking German. Again the student looked blank. 'Did you understand what I

just said?' John asked. "No, not really," replied the student. 'OK, I have no more questions then.' And that was the end of

the interview! The student had lied on his resume about being able to speak French and German - a big mistake."

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