职位要求：
职能种类： 银行/保险/贷款 工作方式： 全职  发布日期： 2008-2-3
招聘人数： 1人 学历要求： 不限 截止日期： 2008-4-3
工作经验： 不限 工资报酬： 面议    
招聘范围： 上海
联系电话： 电邮联系 传真号码： 不公开   
 
 
职位描述：
responsibilities:
- Deliver system training courses to UBS employees at all ranks/ roles and skill levels, via classroom/ desk side/ remote means, tailored to their needs and requirements. (Target is not exclusive to China dependant on SLA with vendor.)
- Gather feedback and further requirements for enhancements from users and communicate these to the development and other related business teams (eg BA teams)
- Participate in user acceptance testing (UAT) of UBS proprietary products
- Help facilitate and run usability sessions and/or pilot with respect to application design and requirements
- Project manage the global training and deployment of various UBS proprietary applications
- Generate reports and MIS to assist global BTE management and colleagues and as well as BTE stakeholders
Liaise with colleagues and business stakeholders to ensure courses are relevant to their needs, and targeted to the right audience.
- Document training materials/ plans/ user list/ and other data
- Generate reports/ create presentation/ MIS
- Create Computer Based Training pieces as required
- Create/ develop/ edit/ enhance/ team websites, training sign up site and other internal team tools such as iticket
System administration as required: eg Chat
- Provide first level support on BTE chat channel, and provide back up for APAC hotlines

Requirements
Qualifications/ Education/ work experience

Undergraduate Degree – Finance/Marketing/ IT/ MIS
Investment banking/ finance working experience (2-3 years min)
Fluent spoken English and Business writing skills are essential
Foreign languages are strongly desired: Mandarin

IT skills

Professional/ advanced level of MS Word/ Excel/ Power point/ Visio, as well as Windows OS
MS Engineer certificate/ MS Office professional trainer’s certificate highly desirable
Working knowledge in internet technology: understand internet security/ ports/ proxy
Desirable to have knowledge of: Business objects, Front Page, Flash, Citrix and/or VMWare
Be able to put together testing scripts and system SLA documents etc

Relationship background
5. IT support experience is strongly desirable
6. Technology training background is essential
7. Marketing and/or consultancy experience is desirable
8. Project management skills, particularly system deployment management experience
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